Shipping policy

Shipping destinations:

• We offer worldwide shipping.
  

Shipping times:

• In-stock items typically ship within 2 business days.
• Allow up to 2 business days for order processing, and 2-7 business days for delivery.
• Personalized items are made to order and can take up to 1-2 weeks for delivery, especially during peak periods.
  

Shipping times (International):

• Please allow at least 2-4 weeks for international orders to arrive.
• International shipments are subject to additional customs fees, duties, and taxes, which we are not responsible for.
• Shipping times may vary depending on location, shipment method, and other factors.
  

Shipping cost:

• We offer free shipping on orders over $20 within the US.
• Shipping fees for orders under $20 depend on your chosen delivery method and country. Full pricing will be shown at checkout.

How can I track my package?
To track your package, check your email for a tracking number once your order has shipped. Alternatively, you can use the "Track My Order" link on our website and enter the order number, email, or phone number associated with your order to track its progress.

What should I do if I haven't received my order?
If you haven't received your order within the estimated delivery time, please check your order status and tracking information first. If there is no update or the tracking shows that the package has been delivered but you haven't received it, please contact us immediately. We will investigate the issue with the carrier and take appropriate action to resolve the situation as quickly as possible. If the package is confirmed to be lost or stolen, we will offer a replacement or refund.